TERMS AND CONDITIONS
MEMBERSHIP TERMS & CONDITIONS
By visiting and using www.haileystitches.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.
The term “you” refers to anyone who uses, visits and/or views the website. Hailey Stitches (“company”, “I”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments. It is your responsibility to periodically check the website for updates.
Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.
AGE AND UNITED STATES USE ONLY
All information and content on this website are intended for individuals over the age of 18. Children, as defined in our Privacy Policy, are prohibited from using this website.
PRIVACY POLICY
We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.
DISCLAIMER
Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.
MANDATORY ARBITRATION AND GOVERNING LAW
You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services. In the event of any dispute, claim or controversy arising out of or relating to your use of this website, the terms and conditions shall be construed in accordance with the rules and regulations of the state of Minnesota and the United States.
You agree to consent and submit to the jurisdiction of the state and federal courts located in Minnesota without regard to the principles of conflict of law or where the parties are located at the time a dispute arises.
You agree to resolve any disputes or claims first through mandatory arbitration in the state of Minnesota and shall bear the full cost of arbitration as permitted by law. Your good faith participation in arbitration is a condition precedent to pursuing any other legal or equitable remedies available such as litigation or any other legal procedure. You also agree that in the event a legal claim is initiated after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs associated with the legal action.
INTELLECTUAL PROPERTY
All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use. You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.
You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
USER CONTENT AND LAWFUL USE OF THE WEBSITE
For any Content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.
You grant us and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and on any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of any Content or information that you provide to us.
You agree not to upload, display, post, transmit, distribute, send, email or submit to us on the website or on any of our social media sites any information or Content that is-
(a) illegal, violates or infringes upon the rights of others,
(b) defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, threatening,
(c) encourages or advocates conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any law,
(d) distribute material including but not limited to spyware, computer virus, any kind of malicious computer software or any other harmful information that is actionable by law,
(e) any attempts to gain unauthorized access to any portion or feature of the website, and
(f) send unsolicited or unauthorized material or cause disruption in the operation of the website. You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.
THIRD-PARTY LINKS
The website may contain links to third-party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third-party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions.
You agree that we are not responsible or liable for the accuracy, content or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.
USE OF OUR PAID AND FREE PRODUCTS
We may offer free products for you to download and also sell paid courses, programs, physical or digital products and any other related materials (collectively, “products”) on this website. All our products and/or services including all content are protected by copyright pursuant to the US and international copyright laws. You are granted a limited revocable license to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent.
You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.
TERMINATION
We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.
REFUNDS
All sales of products and/or services on this website are final. No refunds will be issued. We truly believe in giving more than receiving and each of our products and services is designed by keeping this core principle in mind. The prices are intentionally kept reasonably low in price as compared to market value to give you the tools and information you need at an affordable price.
Memberships have a 7 day refund policy. See the Membership Terms & Conditions for more details.
NO WARRANTIES
ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.
LIMITATION OF LIABILITY
You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.
You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website.
You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any loss of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft or unauthorized access by third party of your information from the website regardless of our negligence; and 4) any use or misuse of the information, products and/or services offered here.
This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.
INDEMNIFICATION
You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.
WAIVER OF CLASS ACTIONS
You agree that any dispute arising from or related to this Agreement will be resolved solely between you and the Company. You waive your right to bring a class action against us and agree not to bring claims against us as a member of a class or as a representative.
ENTIRE AGREEMENT
These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.
A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.
SEVERABILITY
If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.
MODIFICATIONS
Company reserves the right, in its sole discretion and without notice, to (a) revise these Terms and Conditions; (b) modify the website and/or any services or products it offers; and (c) discontinue the website and/or products or services at any time. Any changes to these terms will take effect immediately. You agree to review these Terms and Conditions and any other online policies posted on the website on a regular basis to be aware of any changes. You agree to be bound by the revision if you continue to use or access the website after these modifications.
ACKNOWLEDGEMENT
By using any of our products, services or accessing the site, you acknowledge that you have read and agree to be bound by these terms and conditions.
MEMBERSHIP TERMS & CONDITIONS
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Last Updated 09/12/2025.
Thank you for choosing Hailey Stitches. This document, referred to as the “Membership Terms of Conditions” or simply “Terms,” governs the agreement between you, the subscriber (“Member,” “you,” or “your”), and Hailey Stitches (“Company,” “we,” “us,” or “our”). These Terms set forth the conditions under which you may access and use our Membership services, digital products, and other resources (the “Membership”) available through our website at www.haileystitches.com and its related domains, subdomains, or during in-person interactions.
Acceptance of Terms. By clicking “Sign Up Now,” “Join,” or any similar button, completing the subscription process, making a payment, or accessing any of our services or digital products, you confirm that you have fully reviewed and understood these Terms. Your action constitutes a legally binding agreement to these Terms, effective immediately upon your subscription or first use of our services. Together with our Privacy Policy, these documents constitute the complete agreement (“Governing Documents”) between you and Hailey Stitches (individually referred to as a “Party” and collectively as “Parties”).
Purpose. The intent of these Terms is to clearly define the legal relationship between you and the Company concerning your subscription to and utilization of our services and digital products.
Scope of Membership Services. Our membership services are designed to provide you with a suite of resources to support your learning goals. These services include, but are not limited to, the following:
- Digital Downloads: Access to a range of downloadable resources.
- Additional Resources: As periodically updated and made available through our membership platform.
Access and Delivery Membership Content. Upon your subscription and successful payment, you will gain access to the membership content through our digital platform. The specific details of the membership services and digital content available to you are outlined on our website Hailey Stitches account. Information regarding live calls, including schedules, any events, and access instructions, will be communicated through your Hailey Stitches account and via email. Please note, the delivery of certain live calls and content may be subject to specific schedules and availability. We will make every reasonable effort to adhere to advertised schedules. However, should there be any changes or delays, members will be notified in advance through your Hailey Stitches account and via email.
Communication with Members. Our primary means of communicating with you regarding your membership, including updates, changes, or any pertinent information, will be through email. By subscribing to our Membership, you expressly consent to receive marketing communications and email communications from the Company. These communications may include information on new services, exclusive offers, and upcoming events that may be of interest to you. We are committed to delivering value in every communication and maintaining the relevance of our content to your interests. Should you decide to unsubscribe from our email communications, you may also be opting out of Membership email communications.
Scope of Membership Subject to Change. Our membership services and content are subject to periodic updates and enhancements. We reserve the right to add, modify, or discontinue any part of the membership content without prior notice, but with a commitment to providing value to our members.
Membership Fees, Payments, and Promotions
The membership fee is the amount listed on the Company’s website at the time of your purchase. By subscribing, you authorize us to charge your Authorized Payment Method for recurring subscription fees according to your chosen billing cycle (monthly, quarterly, or annually). Subscriptions automatically renew at the end of each cycle unless canceled in writing prior to the renewal date, as detailed in our cancellation policy below.
Failed Payment Attempts
If a recurring payment attempt is unsuccessful, our system will automatically retry the charge according to our payment processor’s schedule. If payment remains unsuccessful after the retry process, your membership may be placed on hold or canceled. You will be notified and given up to 30 days to update your payment information to restore access.
Promotions, Discounts, and Bonuses
From time to time, the Company may offer promotions, discounts, or bonuses to new or existing members. These offers are subject to availability and may change at our discretion. Current members are not automatically eligible for promotional offers made after their purchase. Promotions and discounts may not be combined, applied retroactively, or transferred. We reserve the right to modify or discontinue promotions at any time.
Promotional Gift Card Terms
Membership bonus gift cards are provided as a promotional benefit and have no cash value. Gift cards are tied to the purchasing email address and may not be transferred. They may be redeemed for eligible products in the shop (excluding memberships) until the value is fully used. If a membership is refunded within the 7-day refund period, the associated gift card will be immediately voided. Any products purchased with the gift card during that time will also lose access. By using the gift card, you agree to these terms.
Cancellation Policy
You may cancel your membership at any time through your account dashboard:
- Log in to your account at haileystitches.com/my-account.
- Go to My Account > Orders.
- Click View Order for the order that includes your subscription.
- Scroll to the bottom of the page and click the Refund & Cancel My Plan button.
Within 7 Days of Purchase
If you cancel within 7 days of purchase, your membership will be ended immediately and your payment will be fully refunded (see Refund Policy above).
After 7 Days of Purchase
If you cancel after the 7-day refund window, no refund will be issued. You can cancel your membership and it will remain active until the end of your current billing cycle (monthly or annual, depending on your plan), and you will continue to have access to membership resources until that date. At the end of your billing cycle, your membership will not renew, and access will automatically end.
Switching Plans
If you wish to upgrade from a monthly to an annual membership, you may do so through your account dashboard. Your new plan will begin immediately, and your prior plan will end. (Downgrading from annual to monthly is not available once an annual plan has been purchased. You can opt to not renew after the 12 month period and then purchase the monthly option.)
Non-Transferability
Memberships are non-transferable and may only be used by the account holder who purchased the subscription.
Updating Payment Information. Ensure your payment information remains up-to-date to prevent service interruptions. We may adjust your billing cycle or subscription plan to align with our current offerings for failed payments.
Term of Membership. Your subscription Membership with the Company begins upon the initial payment and is established under a recurring billing cycle (e.g., monthly, quarterly, annually). This Agreement is active and remains in effect until terminated in accordance with the specified cancellation and termination policies in these Terms.
Cancellation. You can cancel your subscription at any time through your account settings or by contacting our support team. To avoid charges for the next billing cycle, cancellations must be initiated at least 24 hours before your next scheduled billing date. All cancellations are subject to the conditions below:
Cancellation Requests: Can be submitted in your account or by directly contacting our support team through email at [email protected] The effective date is immediate upon completion of the cancellation process through your account settings, or on the date our support team processes your email request, with confirmation sent to you via email.
Billing at Cancellation: Any billing cycle in progress at the time of cancellation will be completed. No further charges will be applied post the effective cancellation date. Access to membership content and benefits extends until the end of the current billing cycle if cancellation is processed prior to the next billing date. Otherwise, access ceases immediately on the effective date.
Deadline for Cancellation: To prevent billing for the upcoming cycle, we require cancellation requests to be made at least 24 hours before your next billing date.
Termination Policies. We reserve the right to terminate your membership for reasons including, but not limited to, violation of Membership Terms and Conditions, failure to pay subscription fees, or any action detrimental to the Company or our community. Members will receive notification of such termination via email. You may decide to terminate your membership at any time for any reason following the steps outlined in our cancellation policy above.
Post-Termination Access. Upon termination or cancellation, your access to the Company’s membership content, including digital products and community platforms, will be revoked. Members are encouraged to complete any video recording replays or utilize downloadable resources before the termination goes into effect, as access will not be retained post-cancellation.
Intellectual Property Ownership and License Grant. The Company offers a wide range of membership content, including cheat sheets, patterns, templates and workshops, all of which are protected by copyright and constitute the exclusive intellectual property of the Company. We retain all rights, titles, and interests in the membership content and any associated intellectual property. Joining the Membership and agreeing to these associated Terms, does not convey any ownership rights of the membership content to you or any third party.
Upon agreeing to these Terms, you are granted a non-exclusive, non-transferable, revocable license to access the Membership and its contents.
For Personal Use Only
This License permits you to use the provided templates and content for your personal, non-commercial purposes only. You are allowed to modify, copy, edit, print, and adapt these resources and templates strictly for private use, under the condition that:
- Personal Use Restriction: Content derived from our resources and templates must not be used for any commercial, business, or revenue-generating activities. Sharing these resources with clients, customers, quilt guilds, quilt shops or other quilting and sewing businesses or groups is grounds for immediate termination.
You are not permitted to resell, redistribute, provide access to, share, or transfer the resources, content, templates or any content created using the resources and/or templates to third parties. This includes refraining from using such content on behalf of other businesses or for creating content for others. Unauthorized reproduction, sharing, or distribution of membership content is a violation of these terms and may lead to termination of your membership and potential legal action.
Privacy and Data Protection. The information we collect, which may include details about you and your devices, is utilized solely for the purpose of enhancing our operations and delivering our products effectively.
We urge you to review our Privacy Policy, accessible on our website, to fully understand how we collect, use, protect, and in certain cases, share your personal information. The Privacy Policy outlines your rights regarding your data and our obligations in protecting it, reflecting our commitment to transparency and data protection compliance.
By agreeing to these Terms and continuing to use the Company’s services, you also consent to the collection, use, and handling of your personal information as described in our Privacy Policy. We pledge to handle your data responsibly and with the utmost respect for your privacy. For details on how we uphold privacy within our community interactions and your responsibilities as a member, please refer to our ‘Confidentiality and Respect for Member Privacy’ section.
Confidentiality and Respect for Member Privacy. It’s imperative to respect the privacy and confidentiality of fellow members by refraining from disclosing, sharing, or distributing their information outside the community without explicit consent. Exercise caution and respect when handling any personal information or content shared within our community, including but not limited to names, contact details, and personal stories.
Unauthorized reproduction, sharing, or distribution of any member’s personal information or contributions outside the Company’s community is strictly prohibited. Maintain a respectful and secure environment by ensuring your contributions do not infringe on the privacy or rights of other members.
We value your privacy, but cannot guarantee that information shared within group settings will remain private. By sharing information in these spaces, you understand the risk that it could become public through various means.
Limitation of Liability for Community Interactions. The Company is not liable for actions of any member that breach privacy or confidentiality through community interactions. We cannot monitor every communication but will enforce community guidelines to support a safe environment.
You are responsible for the content you share and for respecting others’ privacy. We encourage judicious sharing of personal or sensitive information. While we commit to reasonable security measures and guidelines to protect privacy, the Company is not liable for unauthorized disclosures arising from member interactions.
Please report any privacy breaches or misconduct. We are committed to addressing issues in line with our community standards.
Failure to adhere to these privacy and confidentiality expectations may result in immediate suspension or termination of your membership, at the Company’s sole discretion. We reserve the right to take appropriate action to protect the integrity of our community and the privacy of its members.
Consent to Use Member Submissions. By submitting any form of feedback, including reviews, images, comments, testimonials, or social media tags (“Submissions”) to the Company through any platform, whether it be social media, online review sites, or directly to our website, you hereby grant the Company a non-exclusive, royalty-free, perpetual, and worldwide license to use these Submissions. This use may include, but is not limited to, incorporating your Submissions into our website, social media channels, marketing materials, promotional guides, and any other forms of communication or advertisement, for any purpose related to our business.
Furthermore, when you provide these Submissions, you also consent to the use of your name, photograph, and any other publicly available information that you have disclosed in connection with your Submissions. This might include sharing or highlighting your feedback across our various platforms and materials to promote the Company, showcase member satisfaction, or for other reasonable business purposes as we see fit.
Please note, by making a Submission, you confirm that you have the right to grant this permission, including the right to use any personal information contained in your Submissions, and that the use of such Submissions and information by the Company will not infringe upon or violate the rights of any third party.
This consent does not obligate the Company to use your Submissions or related personal information, but rather provides us with the legal permission to use them at our discretion. The Company is committed to respecting your privacy and rights in line with our Privacy Policy and applicable laws.
Disclaimer. The Company and its representatives do not provide legal, medical, financial, or other professional advice as part of our membership services. Our content is designed for informational and educational purposes only. Should you require professional assistance, we strongly advise consulting with a qualified expert in the relevant field.
No Guarantee of Results. The insights, information, and guidance offered by the Company are intended to support your personal growth and decision-making. However, we cannot guarantee specific outcomes or results from utilizing our services. Success depends on individual efforts and circumstances, and members are responsible for the application of any information provided.
Limitation of Liability. The Company and its affiliates will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your membership or use of our services. This includes damages for loss of profits, goodwill, use, data, or other intangible losses, whether based on contract, tort, negligence, or any other legal theory, even if we have been advised of the possibility of such damages. In cases where the Company is found liable, damages shall be limited to the greater of (a) the total amount paid by you for our services in the 12 months preceding the claim, or (b) $84, except where such limitations are not permitted by law.
Indemnification: You agree to indemnify and hold the Company, its directors, officers, employees, affiliates, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our services, your violation of these Terms, or your violation of any rights of another. This duty to indemnify will survive the termination of your membership.
Age Limitations. By engaging with the Company through payment submission, enrollment, or any form of participation on our website, you confirm that you are of legal age in your jurisdiction to enter into these Terms and to purchase our products. You represent that you are fully able and competent to meet the obligations stipulated in these Terms of Purchase, and acknowledge that we rely on this representation in offering you access to our products and services.
Accuracy of Information. We are committed to providing our members with accurate and up-to-date information across our website, including details on our products, services, and promotions. We regularly review and update our site content to ensure reliability.
Despite our best efforts, there may be occasions where information on the website contains inaccuracies or may not be current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted. These corrections may relate to product descriptions, pricing, promotions, and availability.
We understand the importance of accurate information in making informed purchasing decisions, and we are dedicated to providing transparent and prompt updates should any information change.
Binding Arbitration Agreement. Should any dispute arise between the Parties regarding the membership terms, services, or any related activities that cannot be resolved through direct communication and negotiation, both parties agree to submit the dispute to binding arbitration. This arbitration will be conducted in accordance with the rules established by the American Arbitration Association, ensuring a fair and impartial resolution.
All decisions made by the arbitrator will be final and binding on both parties, and the arbitration process will be held in Ramsey County, Minnesota ensuring accessibility and relevance to the company’s operations. Should it become necessary to relocate the arbitration due to unforeseen circumstances, the Company reserves the right to select an alternative venue. The Parties agree to equally share the costs associated with the arbitration process.
Choice of Law. These Terms, including its formulation, execution, and effect, shall be governed and construed in accordance with the laws of State of Minnesota, without regard to its conflict of law provisions. Where conflicting laws arise, the laws of State of Minnesota shall prevail, providing a single point of legal reference to govern the agreement.
Notices. To ensure effective communication regarding your membership, the Company utilizes the following methods for sending and receiving notices:
- Email Notices: For direct communication, including billing changes, subscription updates, and general service announcements, the Company will send notices to the email address associated with your membership account. These notices are considered effective when received. For routine inquiries, including questions about your membership, billing adjustments, or cancellation requests, you may contact the Company via email at [email protected].
- Website Notices: The Company reserves the right to post updates or changes to membership offerings, company policies, and other significant announcements on our website. Such notices become effective at the time of posting and are accessible to all members.
- Formal Legal Notices: For formal legal communications, including but not limited to legal proceedings or official disputes, notices must be sent to Hailey Stitches via certified mail at the following address:
- Hailey Stitches 2136 Ford Parkway #5410, Saint Paul, MN 55116
- Notices of this nature are deemed effective upon the Company’s actual receipt of the mail, ensuring that legal communications are documented and responded to with the appropriate level of diligence and formality
Force Majeure. In our commitment to providing uninterrupted access to our online membership program, we recognize that certain events beyond our control may occasionally disrupt our services. These events, known as force majeure events, absolve us from liability for any service interruptions or delays they may cause.
Relevant force majeure events include, but are not limited to: widespread internet outages or significant disruptions; cybersecurity incidents, including hacking, viruses, and other malicious software attacks that impact our ability to deliver services; governmental restrictions or actions, including lockdowns, that affect digital operations or access; supplier or partner disruptions that affect the availability of digital content or services, severe natural events, disasters, pandemics, war, Acts of God, unanticipated regulatory changes affecting the digital content, e-commerce, or online education sectors.
Should such an event occur, we will: promptly notify our members of the situation and its expected impact on our services; take all reasonable measures to restore access and service quality as swiftly as possible; and, adjust our policies or offerings temporarily, if necessary, to mitigate the impact on our members
Disruption of Membership Services. In the event that the Company is unable to continue providing membership services and content due to circumstances beyond our reasonable control—including but not limited to financial insolvency, changes in legal or regulatory conditions, force majeure events, or other significant disruptions—the Company reserves the right to terminate memberships with immediate effect. Should such a situation arise, we will endeavor to provide members with timely and clear notice regarding the discontinuation of services. This communication will be delivered through the email address associated with your membership account or posted directly on our website.
Upon the discontinuation of membership services, the Company will assess the possibility of issuing prorated refunds for any pre-paid membership fees covering the remainder of the billing cycle or membership term, in accordance with our refund policy at that time. We shall not be liable for any losses, damages, or claims that arise as a result of the discontinuation of membership services. Members agree that the recourse for any pre-paid fees will be limited to the refund policy as stated and that we will not be obligated beyond this provision.
Revisions to Terms. The Company reserves the unilateral right to update, amend, or otherwise modify these Terms at any moment, without direct notification to you. It is your responsibility to review these Terms periodically for any changes. Your continued use of the membership and the Company’s products following the posting of revised Terms signifies your acceptance of and consent to the updates. We encourage you to remain informed of any changes that may affect your rights or obligations.
Severability + No Waiver. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court with jurisdiction, all other provisions set forth in these Terms will remain valid and enforceable. By failing to enforce any right or provision of these Terms, we are not waiving the right or ability to enforce the same rights or provisions in the future. Any right or provision in these Terms will only be considered waived if done so in writing by an authorized representative of the Company.
Assignment and Transfer Restrictions. The rights and privileges granted to you under these Terms are personal to you and cannot be transferred, assigned, or delegated to any third party.
Headings. The headings used throughout these Terms are intended solely for convenience and should not be used to interpret the agreement’s provisions.Entire Agreement + All Rights Reserved. This document represents the entire agreement between the Parties regarding our services and supersedes any prior agreements. The Company reserves any and all rights not expressly granted in these Terms.
CONTACT
For any questions, please contact us at [email protected]
